What is the primary goal of lean tools in operations management?

The primary goal of lean tools in operations management is to eliminate processes that aren't valuable. Lean methodology is focused on improving efficiency by identifying and removing waste, which can include unnecessary steps, delays, and any features or processes that do not add value to the customer. By stripping away these non-value-added activities, organizations can streamline operations, reduce costs, and improve quality, ultimately leading to greater customer satisfaction.

In lean thinking, every step in a process should contribute positively to the end product or service. If a process does not enhance value from the customer's perspective, it is considered waste and should be eliminated or improved. This focus on maximizing value while minimizing waste is central to achieving operational excellence and improving overall performance in an organization.