What are the five basic functions included in the SCOR model?

The answer reflects the core components of the SCOR (Supply Chain Operations Reference) model, which is widely accepted as a framework for understanding and improving supply chain management. The SCOR model identifies five basic functions that are essential for effective supply chain operations: Plan, Source, Make, Deliver, and Return.

• Plan: This function involves the strategic planning necessary to balance supply and demand, ensuring resources are efficiently allocated and objectives are met.

• Source: This function refers to all the processes related to acquiring the goods and services necessary for production, including evaluating suppliers and managing relationships.

• Make: This involves the actual production or manufacturing of goods, encompassing all aspects of turning raw materials into finished products.

• Deliver: This function pertains to the logistics needed to get the product to the customer, including order management and transportation.

• Return: Finally, this encompasses the processes involved in handling returned products, whether due to defects or customer dissatisfaction, and includes reverse logistics.

Understanding these five functions is crucial for anyone involved in managing or optimizing supply chains, as they highlight the key areas where efficiency and effectiveness can be improved. The other options do not correctly represent the established terminology and structure of the SCOR model, leading