According to ISO 9000, what does the principle of process approach focus on?

The principle of process approach, as outlined in ISO 9000, emphasizes the importance of understanding and managing interrelated processes as a system. This focus enables organizations to optimize processes to achieve desired results effectively and efficiently. By concentrating on the processes that contribute to the production of goods or services, organizations can identify how various functions interact, leading to continuous improvement and more predictable outcomes.

This approach ensures that the resources and activities are managed in such a way that they contribute to overall performance. By seeking systematic methods of delivering products or services, organizations can better meet customer requirements and enhance satisfaction, which is a core goal of quality management in ISO 9000.